Returns & Exchanges

At Osiris, we stand behind our gear and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We want to ensure you are 100% satisfied with your fit and style before you hit the streets.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the unworn footwear in its original branded box and secure it inside a shipping mailer to prevent damage during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring old labels are covered.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.